Betting Rules

Ufo9 Casino may offer different betting products, markets and games from time to time. The rules for a particular product may vary according to the type of bet, the market selected, the event involved and the information shown at the time the bet is submitted. Players should read the relevant rules and displayed information before confirming a wager.

You must be legally permitted to use online gambling services in your location. Players in Australia should check the laws that apply to them before using the website. You are responsible for ensuring that your participation is lawful and for complying with any age, identity, location or other requirements that apply to you.

A player must use only one personal account unless Ufo9 Casino has expressly approved another arrangement. Accounts must be used by the registered account holder. You must not allow another person to access your account, place bets for you or use your payment method without authorisation. Keeping login details private is your responsibility.

Ufo9 Casino may carry out identity, age, payment method, location and account checks. You may be asked to provide information or documents before certain account activities can be completed. Restrictions may apply while a review is in progress. Information must be accurate, complete and kept up to date.

• Only submit bets using funds available in your account.
• Check the selected market, outcome, stake and displayed odds before confirming a bet.
• Do not attempt to manipulate, disrupt or misuse the betting service.
• Do not use the website for unlawful activity, fraud or money laundering.
• Follow any additional rules shown for the relevant game, market or promotion.

A bet is normally submitted by selecting the required option, entering or confirming the stake and completing the confirmation step shown on the website. A selection placed on a betting slip is not necessarily a confirmed bet. You should wait for confirmation and review your account history to check whether the wager was accepted.

A bet is accepted only when it has been recorded by Ufo9 Casino's betting system. Displayed odds, prices, balances and other information may change before acceptance. The information recorded in the betting system will generally be used to determine the terms of the accepted bet, subject to these rules and any applicable product rules.

You are responsible for checking every bet before confirmation. This includes checking the event or game, market, selection, stake, odds, potential return and any combination of selections. Once a wager has been accepted, it may not be changed or cancelled unless the applicable rules expressly allow it.

A bet may be refused, limited, suspended or cancelled where permitted by the applicable rules. This may occur because of technical issues, suspected misuse, a market being unavailable, a material error, a duplicated transaction, a breach of account conditions or another legitimate operational or legal reason. If a bet is not accepted, the relevant stake should not be treated as a settled wager.

Errors and irregular activity

If an obvious error appears in odds, prices, selections, markets, results or other betting information, Ufo9 Casino may take reasonable steps to correct the error. This can include voiding an affected bet or settling it using the correct information, where allowed. Bets connected with suspected collusion, fraud, bonus abuse, account misuse or other irregular activity may be reviewed before settlement.

Bets are settled using the official result, outcome or game record recognised for the relevant product. The applicable product rules may specify which source is used, how a result is determined and when settlement takes place. Results shown on the website are provided for account and betting purposes, but a displayed result may be reviewed if reliable information changes or an error is identified.

Different markets may have different settlement requirements. These can include a game or event starting, being completed, reaching a defined stage, meeting a stated condition or being confirmed by an official source. If the required condition is not met, the market may be settled as a loss, void or another result in accordance with the relevant rules.

If an event is postponed, abandoned, interrupted, rescheduled or otherwise affected, the outcome will be handled under the rules for that market. Some selections may remain valid, while others may be cancelled or settled as void. Players should not assume that an event's new date or later continuation automatically applies to an existing bet.

Where a bet is declared void, the stake will generally be returned to the account, unless a specific product rule provides another treatment. The treatment of combination bets, linked selections, partial results and related markets may differ. The relevant rules for the product will apply.

A bet may show as pending while the result, event status, account review or settlement information is being confirmed. Pending status does not mean that a bet has won or lost. Settlement may be adjusted where an official result is corrected, a technical error is found or a rule requires further review.

Checking your account

Players should review their betting history, account balance and transaction records regularly. If a bet appears incorrectly recorded, settled or duplicated, raise the matter through the available support channel as soon as possible. Include the relevant bet reference and a clear explanation, but do not share your password or other confidential security information.

Cancellation is not available simply because a player changes their mind, selects the wrong option or later dislikes the odds. A cancellation, cash-out option or other early settlement feature may only be available where it is expressly displayed and supported by the relevant product. Availability can change and a request is not complete until it has been confirmed by the betting system.

If you believe a bet has been handled incorrectly, first check the applicable product rules and your betting history. You may then raise the issue through the support process available on the website. Provide enough information for the matter to be reviewed. Ufo9 Casino may ask for further details, account verification or supporting information before making a decision.

Any dispute will be assessed using the account records, transaction logs, betting system records, applicable rules and reliable result information. Technical records may be used to confirm whether a bet was submitted, accepted, changed, cancelled or settled. Decisions may be subject to the Terms and Conditions and any rights available under applicable law.

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you start and never wager more than you can afford to lose. Take breaks, avoid chasing losses and do not bet when affected by alcohol, drugs, stress or financial pressure.

• Use any account controls, deposit limits, time limits or other safety tools made available on the website.
• Stop playing if betting is no longer enjoyable or is affecting work, study, relationships or finances.
• Do not borrow money, use essential funds or sell possessions to continue betting.
• Ask for help from an appropriate gambling support service if you are concerned about your play.
• Contact support if you want information about account restrictions, self-exclusion or other responsible gambling options.

These Betting Rules should be read together with the website's Privacy Policy, Terms and Conditions, Responsible Gambling information and any rules displayed for a specific product. If there is a conflict, the specific product rules or applicable legal requirement may determine how the relevant bet is treated. Ufo9 Casino may update these rules when services, technology or legal requirements change. The current version published on the website applies to future betting activity.