Responsible Gaming

Online casino games are based on chance, and outcomes cannot be predicted or controlled. There is no guaranteed strategy for winning. Previous results do not influence future results, and a losing streak does not mean that a win is due. Treat every wager as entertainment spending and only use money that you can afford to lose.

Set a personal budget before you begin playing. Decide how much money and time you are comfortable spending, then stay within those boundaries. Do not use rent, mortgage payments, bills, food money, savings, borrowed funds or money needed for other essential commitments. It can also help to keep gambling separate from everyday spending so that your activity remains clear and manageable.

• Only gamble with disposable income after essential expenses have been paid.
• Set a spending limit for each session, day, week or month.
• Set a time limit and take regular breaks away from the screen.
• Avoid gambling when you are upset, stressed, tired, bored or under the influence of alcohol or other drugs.
• Never chase losses by increasing your stakes or playing for longer.
• Do not borrow money, sell possessions or use credit to fund gambling.
• Remember that gambling is not a reliable way to earn income or improve your financial position.

A responsible approach also includes making informed choices. Read the available game information before playing, understand the value of your wagers and keep track of your activity. If you are unsure whether gambling is suitable for you, consider speaking with a trusted person or an appropriately qualified support professional before continuing.

Account and gambling controls can help you manage your activity. Depending on what is available through the account, you may be able to set or request deposit limits, wagering limits, loss limits, session reminders, time limits or a temporary break. These tools are most effective when chosen before you start playing and treated as firm boundaries rather than targets.

Set a budget and time limit

Choose an amount and playing period that fit comfortably within your circumstances. A limit should be affordable even if the full amount is lost. Consider setting limits at a level that leaves room for household expenses, savings, social activities and unexpected costs. A session reminder can help you notice how long you have been playing, but you should stop when your planned time ends.

Take a break

If you want time away from gambling, use any available temporary break or account restriction option. A break can provide space to review your habits without making a permanent decision. During this time, consider removing gambling applications, turning off promotional notifications and avoiding websites or situations that encourage you to play.

Choose self-exclusion when needed

Self-exclusion is a stronger step for people who want to stop gambling for a set period or indefinitely. If you request self-exclusion, follow the available process carefully and do not create another account or try to bypass the restriction. You can also consider broader exclusion and blocking services that may help restrict access to gambling websites and applications.

Limits and exclusions may have conditions, processing arrangements or minimum periods. Review the information provided with the relevant option so you understand how it works. If you have difficulty applying a control, stop playing and contact the available customer support channel through the website for general assistance.

Gambling harm can develop gradually, and it may affect anyone. It is not limited to a particular age, income, background or level of experience. Noticeable changes in your behaviour, mood, finances or relationships can be signs that gambling is becoming difficult to control. Acting early can reduce the impact and make it easier to regain control.

• Spending more money or time gambling than you planned.
• Trying to win back money after a loss or feeling unable to stop during a session.
• Increasing your bets because smaller wagers no longer feel satisfying.
• Thinking about gambling frequently or planning daily activities around it.
• Hiding, minimising or being dishonest about your gambling.
• Borrowing money, using credit or missing payments because of gambling.
• Feeling anxious, irritable, guilty, ashamed or low after gambling.
• Gambling to escape problems, stress, loneliness or other difficult feelings.
• Losing interest in work, study, family, friends, exercise or other activities.
• Experiencing conflict with people close to you because of gambling.
• Returning to gambling soon after deciding to stop.
• Feeling that gambling is outside your control or that you cannot take a break.

One sign does not automatically mean that you have a gambling problem, but it is worth taking seriously. Consider stopping play, reviewing your transactions and discussing your concerns with someone you trust. You do not need to wait until a crisis or major financial loss occurs before seeking help.

If you have lost control

Stop gambling as soon as you can and use the strongest account restriction that is appropriate for your situation. Do not try to recover losses through more gambling. List your immediate financial commitments, protect access to essential funds and consider asking a trusted person to help you manage money while you regain stability. A financial counsellor or qualified health professional can help you develop practical next steps.

If gambling is affecting you, support is available. In Australia, you can seek confidential assistance through a recognised gambling help service, a financial counsellor, a general practitioner, a mental health professional or a local community organisation. These services can help with budgeting, urges to gamble, emotional wellbeing, relationships and planning a break or self-exclusion. You can also ask a trusted family member or friend to support you.

When choosing support, use an established Australian service or a qualified professional and check whether the service is appropriate for your circumstances. If you feel unsafe, are experiencing thoughts of self-harm or believe there is an immediate risk to you or another person, contact emergency services or an urgent crisis support service in Australia without delay.

Parents and carers should take steps to prevent children and young people from accessing gambling services. Ufo9 Casino is intended for adults who meet the applicable age and legal requirements. Keep account credentials, payment details and gambling devices secure. Use reputable parental controls and device restrictions where appropriate, and never allow another person to use your account.

1. Review your recent gambling activity honestly.
2. Decide whether a limit, temporary break or self-exclusion is the right next step.
3. Stop trying to recover losses through further gambling.
4. Tell someone you trust what is happening.
5. Arrange professional, financial or emotional support if gambling is causing concern.
6. Keep essential money and account access protected while you make changes.
7. Return to gambling only if it is legal, affordable and genuinely within your control; otherwise, continue your break or exclusion.

Responsible gaming is an ongoing process. Your circumstances can change, so review your limits regularly and act early if gambling begins to feel less enjoyable or less manageable. Ufo9 Casino encourages players to make informed decisions, use available controls and seek support whenever it is needed.